Web Site Privacy Information

Smyth County

We recognize that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the site: http://www.smythcounty.org. The Site is operated by SMYTH COUNTY.

If you have questions or concerns regarding this statement, you should first contact our site webmaster or by postal mail to:

• OFFICE OF THE COUNTY ADMINISTRATOR
• 121 BAGLEY CIRCLE, SUITE 100
• MARION, VA
• 24354

Smyth County, Virginia
Internet Privacy Policy Statement
Last updated May 2006

Smyth County is dedicated to preserving your privacy and security while viewing our
website at http://www.smythcounty.org . The following information explains the Internet
Privacy Policy which Smyth County has adopted. This Internet Privacy Policy page
outlines practices and procedures affecting visitors of our site in accordance with the
Virginia Department of Technology Planning’s Internet Privacy Guidelines (COV ITRM
Guideline SEC2001-02.1). The following is intended to explain our current Internet
privacy practices but shall not be construed as a contractual promise. Smyth County
reserves the right to amend our Internet Privacy Policy, Internet Privacy Policy Statement
and/or corresponding information at any time without notice.

Virginia Law
Smyth County maintains their records in accordance with our obligations as defined by
applicable Virginia statues, including, but not limited to, the Virginia Privacy Protection
Act of 1976, the Virginia Freedom of Information Act, and by any applicable U.S. federal
laws.

Links to other websites
Smyth County’s website may contain links to other public or private entities’ websites,
whose privacy practices we do not control.

Information we collect
When you access our website, the routing information and the essential and nonessential
technical information listed below is automatically collected. No other information is
collected through our website except when you deliberately decide to send it to us (for
example, by clicking on a link to send us an email). The information you might choose to
send us is listed below as “optional information.”

•Routing information – the Internet domain and Internet address of the computer
you are using.

•Essential technical information – identification of the page or service you are
requesting, type of browser and operating system you are using; and the date and
time of access.

•Nonessential technical information – the Internet address of the website from
which you linked directly to our website.

•Optional information – when you send us an email, your name, email address, and
the content of your email; when you fill out online forms, all the data you choose
to fill in or confirm.

•Cookies - Smyth County’s website does not place “cookies” on your computer.

How the collected information is used

Routing information is used to route the requested webpage to your computer for
viewing. We send the requested web page and the routing information to our Internet
Service Provider (ISP) or other entities involved in transmitting the requested page to
you. We do not control the privacy practices of those entities. Essential and nonessential
technical information helps us respond to your request in an appropriate format, or in a
personalized manner, and helps us plan website improvements.

Optional information enables us to provide services or information tailored more
specifically to your needs or to forward your message or inquiry to another entity that is
better able to do so, and also allows us to plan website improvements.

We may keep your information indefinitely, but we ordinarily delete the routing
information from our computer within (90) days after the web page is transmitted and do
not try to obtain any information to link it to the individuals who browse our website.
However, on rare occasions when a “hacker” attempts to breach computer security, logs
of routing information are retained to permit a security investigation and in such cases
may be forwarded together with any other relevant information in our possession to law
enforcement agencies. We use this transaction routing information primarily in a
statistical summary type format to assess site content and server performance. We may
share this summary information with our business partners when needed.

Under the “Virginia Freedom of Information Act”, any records in our possession at the
time of a “Freedom of Information Request” might be subject to being inspected by, or
disclosed to, members of the public. However, all identifiable confidential/personal
information will be removed prior to releasing the routing information.

Choice to provide information

There is no legal requirement for you to provide any information at our website.
However, our website will not work without routing information and the essential
technical information. Failure of your browser to provide nonessential technical
information will not prevent your use of our website, but may prevent certain features
from working. Failure to provide optional information may mean that the particular
feature or service associated with that part of the web page would not be available to you.

Customer comments or review
If you have questions about this privacy statement or the practices of this website, or if
you choose to review or correct any information, please contact the
webmaster@smythcounty.org

Smyth County, Virginia
Legal Notice/Disclaimer
Last Updated May 2006

Disclaimer Notice: The Smyth County website contains links to other web sites. You
should be aware that the sites we are linking to are not under the control of Smyth
County. Any link to another site should not be construed as a representation of Smyth
County, nor does it serve as an endorsement by Smyth County. Links to other sites are
provided only as a convenience to you. As such, Smyth County cannot ensure the
quality, accuracy or suitability of any information found when you clink on a link to
another website.

Smyth County, Virginia
Email Policy
Last Updated May 2006

The Smyth County email service is primarily designed to handle your comments and
suggestions. Your ideas will help us improve this internet site and provide the
information you want most.

If you are making an inquiry via email, we will acknowledge receipt of your message as
soon as possible. Your inquiry will be handled by the appropriate staff, in turn, along
with other citizen telephone calls, faxes, and letters sent to County government agencies.

When making an inquiry or requesting a response from County staff, please include your
name, home address, telephone number and fax number, if available, as your request may
be handled by another media.

Accessibility Statement (Notice of Section 508 Compliance)

Smyth County is committed to making its web site accessible to all the public and our employees. Our website is undergoing review and redesign as necessary to ensure that it meets or exceeds the requirements of Section 508 of the Rehabilitation Act of 1973.

Most of our web site currently meets Section 508 accessibility standards. However, Smyth County continues to work on making all our pages accessible. Thank you very much for your patience throughthis redesign process. If you have any comments or suggestions for improvement, please email the webmaster.